This was a great purchase, my Maui loves it. The straps are comfortable, the padding on the back makes the carrier comfortable against my back and the van works like a dream to keep Maui from over heating. While walking around in a few stores with this carrier and Maui inside chilling I got a huge amount of compliments and people asking where I got it. Maui is super comfortable inside and her attitude about going around in it vs the classic crate is a huge change. Maui hates the classic rectangular crate she practically stress sheds her body weight in hair when ever I put her in the crate but this Breezy Backpack Carrier is a completely different story, Maui chills and quite enjoys it. She will even climb into it at home to chill away from the kids and the dog. Thank you Best Cat for a truly awesome product at an affordable price.