I bought Da Bird for my kitty who was bored and rejected most of her toys. I had it shipped since I don't drive anymore. She absolutely loves it and begins jumping for it as I take it out of the drawer. It arrived on time in excellent condition. This would have been 5 stars. However, I also ordered 2 extra heads to switch with the feathers, and the "bee" never arrived. It was not in the package. As there was no phone number on the website, I emailed and told them about it, expecting they would credit me for the amount, or send me the attachment. They have not responded at all and therefore, I would not order from them again.